
When Lorne and Monica Cook decided to build a custom house and move out of the residence they had called home for nineteen years, it was obviously a significant and deeply personal project -- one they entrusted into the hands of Meridian DesignBuild, Ltd. "We had no direction," they admit; "and really had never done anything like this before." Yet, "in every part of this thing -- what an unbelievable experience in a positive way. Throughout the whole process, it was just a good experience."
From the initial preparation of the lot, (surveying, grading, etc.), all the way up to the finished product, Meridian did the job to the Cook's exuberant satisfaction. The entire process took about ten months and was wrapped up according to schedule -- each step, in fact, was completed "on time" -- and under budget.
Although the couple had little personal previous experience with this kind of venture, with Meridian at the helm they "never felt concerned"; the company "just walked [them] through each step."
Monica remarks, "You hear some of the horror stories ... how hectic it can be. We came with some apprehension, but I can honestly tell you throughout the whole thing it was almost like [Meridian president Joe Balich] was holding our hands through the deal ... [We were] pleased from the beginning to the end ... [Joe] knew what was important to us and he helped us to get all the things that were important to us. I can honestly say I got everything I wanted." (And, Monica confesses, she wasn't expecting that.)
Notice: front to back satisfaction -- and everything in-between: Monica attests that Meridian "kept us informed every step of the way. They always got back to me immediately and answered my question right away, whether it was what I wanted to hear or not." Prompt and honest communication.
Amazingly, especially considering the intense nature of such a major project, Monica insists, "We thoroughly enjoyed the process; it was fun."
So, would the Cooks point friends considering construction work of their own toward Meridian DesignBuild, Ltd.? "Without a doubt we would, and have recommended them; and would use them again."